Privacy Policy - Vault Secure Logistics

1. Introduction

Vault Secure Logistics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We value your trust and recognize the importance of transparent privacy practices. This policy applies to all information collected through our website, client portal, and any related services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, postal address, phone number
Government-issued identification for KYC (Know Your Customer) purposes
Financial information necessary for transactions
Information about your assets stored or transported with us

Usage Data

IP address, browser type, and operating system
Pages visited and time spent on our website
Access patterns to your account
Log data and device information

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and send related information
Verify your identity and prevent fraud
Send administrative information, such as updates to our terms and policies
Respond to your comments, questions, and customer service requests
Comply with legal and regulatory requirements
Monitor usage patterns and analyze trends

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: Where necessary for our legitimate business interests.
Legal Compliance: To comply with applicable laws and regulations.
Consent: Where you have explicitly consented to the processing.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who provide services on our behalf.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you have explicitly consented to the sharing.

We do not sell your personal information to third parties. Any third-party service providers with access to your information are contractually obligated to protect your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication measures
Employee training on data protection and security
Physical security measures at our facilities

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the data
Whether we can achieve those purposes through other means
Legal, regulatory, and contractual requirements

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your personal information.
Restriction: Request restriction of processing of your data.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to processing of your personal information.
Withdraw Consent: Withdraw previously given consent for data processing.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us understand user behavior and improve our services.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.

For more information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

We are based in Switzerland and process data both within Switzerland and in other countries. Your information may be transferred to, stored, and processed in countries other than your country of residence.

When we transfer personal data outside of the European Economic Area (EEA), Switzerland, or the United Kingdom, we ensure that appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice, such as an email notification.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Vault Secure Logistics
Attention: Data Protection Officer
Bahnhofstrasse 42, Suite 305
Zurich, Switzerland
CH-8001
Email: privacy@vaultsecurelogistcs.com